Senior Customer Service Executive (Female) Dehiwala
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
Follow up to ensure that appropriate actions were taken on customersâ?? requests
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
Refer unresolved customer grievances or special requests to designated departments for further investigation
Age below 35
Good communications skills
Good interpersonal skills
Experience as a customer care executive will be an added advantage
Ability to listen and active problem-solving skills
Ability to handle pressure
Do You Have Any Queries?
In case you need any clarifications or have any queries, please do write to us or call us on:
Call: +94 777 823 538
Konnecting Pvt. Ltd. is one of the fastest growing Recruitment & Selection Consultancy Firm in Sri Lanka provides an excellent service to all our clients and candidates by practicing effective and efficient professional procedure to exceed the expectations of those who contact with us. We value our clients and candidates equally and our staff work with honesty and integrity to provide quality placements with an excellent service. We have a strong relationship with most of local and multinational based companies and are using the experience and knowledge to offer the best service possible in the market place.
We have an extensive data base which will ensure that the best talent is provided to our clients to select from. Our staff is well trained and has experience to know each and every client’s business, understand their needs by adding values and increasing productivity at every stage of the employment cycle.